Safety Report

Report Developed to Ensure Transportation Safety (FY2018)

To our customers:

Thank you for using JR West Miyajima Ferry.
Based on our corporate philosophy, “We place the highest priority on safe ferry operations,” we have enhanced our measures for safety and security, aiming to provide customers with comfortable transportation service.
This report is published according to the Marine Transportation Act, in order for us to review our own measures to ensure transportation safety and the safety-related realities of our operations, as well as to facilitate public understanding about our safety efforts.
The report shows the current condition of ferry transportation safety and our safety measures, with the aim of assuring a high level of safety required for public transportation by raising safety awareness among our personnel and improving our safety measures. We hope that you will read this report and continue using our ferry services.

Tokihiro Imazu
President & Representative Director

JR West Miyajima Ferry Co., Ltd.

1. Basic safety principle

To provide customers with safe and secure transportation service, all of us, at JR West Miyajima Ferry, led by the company’s president, unite to promote our “Safety first” measures.

2. Basic safety policy

  1. Create a “Safety first” corporate climate and ensure safety management, in compliance with applicable laws and regulations
  2. Ensure the effective promotion of measures to collect information about “phenomena of concern” and the like and to carry out risk assessments
  3. Maintain and improve the technical capabilities of each person on his/her own efforts through training sessions and OJT programs, consisting mainly of various drills.
  4. Facilitate two-way communication so as to ensure rapid and accurate conveyance of information (reporting, communication and consultation)
  5. Ensure the effective promotion of measures to prevent a recurrence of similar accidents through reliable performance of basic actions, inspections, checks, etc.

3. Key safety measures

Below are our key safety measures.

(1) Always checking items by pointing at them and loudly and clearly calling their names

  1. Loudly saying “Reduce speed” and “Go astern”
  2. Always articulating words clearly
  3. Having the crew board ferries once daily
  4. Conducting training on conveying information and general inspections and implement counterterrorism measures

(2) Implementing risk assessment measures to a deeper level

  1. Detect potential risks such as ship maneuvering method at the time of failure and implement countermeasures
  2. Implementing risk assessment measures and feedback according to progress of port development project

(3) Maintaining and improving operational skills

  1. Conducting questionnaire surveys about the crew’s self-evaluations after drills, requests for training, and the like
  2. Promoting the active use of radar charts and familiarizing the knowledge thereof based on the results of self-evaluations
  3. Continuously using external training programs
  4. Offering safety lectures in the accident material exhibition room at Hiroshima Branch
  5. Sharing information among equipment manufacturers, crew members, and staff members

(4) Conducting on-site drills in line with the contents of the emergency manual

  1. Conducting drills in accordance with the emergency manual and modifying the drills or the manual as necessary
  2. Conducting drills focusing on guiding passengers, in particular those of advanced age and other vulnerable boat users
  3. Conducting comprehensive drills (i.e. fire prevention, water immersion protection, and evacuation)

4. Measures to ensure safety

  1. Providing the crew with education and training as defined in laws and ordinances
  2. Conducting internal inspections of transportation safety management
  3. Addressing phenomena of concern and implementing risk management measures to a deeper level
  4. Implementing various drills and training programs to enhance emergency response ability
  5. Conducting emergency call drills to ensure that our system for prompt reporting to relevant authorities and other bodies functions well

* Major measures implemented in FY2017

  1. Attending of the safety promotion meeting at the JR West Hiroshima Branch
  2. Ensuring proper checking by designating a month as the Pointing-and-Calling Promotion Month
  3. Having the staff board ferries for guidance
  4. Conducting on-site drills with temporarily installed artificially malfunctioning equipment
  5. Carrying out risk assessment and sharing information about potential risks with the staff
  6. Conducting emergency call drills
  7. Providing training for Assistant Operation Managers
  8. Attending navigation safety meetings concerning the Miyajima-guchi pier construction work

5. Safety goals

  1. Zero accidents causing death or injury to passengers
  2. Zero on-the job accidents resulting in employees being absent from work

6. Occurrence of accidents, etc.

  1. No accidents causing death or injury to passengers occurred in FY2017 as well.
  2. No on-the-job accidents resulting in employees being absent from work occurred in FY2017 as well. Recognition as an excellent enterprise in preventing on-the-job accidents to mariners (Grade 1, General type) we had earned was renewed on August 18, 2014.

7. Ferry inspection

To maintain and enhance safety, we perform ferry inspections in a planned way, in compliance with applicable laws and ordinances.

[Plan for FY2018]

Nanaura Maru interim inspection (uncoupling the body and engine)
Miyajima Maru interim inspection (uncoupling the body and engine)
Misen Maru interim inspection (uncoupling the body and engine)

8. Contact address

If you have any comments on the Safety Report, or on our safety measures, feel free to contact us.

Operation Department, JR West Miyajima Ferry Co., Ltd.

1-11-5 Miyajima-guchi, Hatsukaichi City, Hiroshima Prefecture
Tel. & Fax: +81 (0) 829-56-2045